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How indomex88 Handles Your Personal Data

Your account data — including your registered details and payment activity through DANA, OVO, or GoPay — is handled under a clear set of rules we follow every time you interact with our platform.

Account Data ProtectionDANA · OVO · GoPay TransactionsCookie & Session ControlsYour Right to Access & DeleteIndonesia-Region Policy
indomex88 How indomex88 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Data Storage

All account credentials and payment records — including DANA, OVO, and GoPay transaction data — are stored using encrypted protocols. Access is logged and restricted to verified internal roles only.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can review and adjust cookie preferences from the consent panel in your browser at any time.

Data Retention and Deletion

Account data is kept while your account is active. Once you request closure, non-regulated personal data is removed within a reasonable period. Transaction logs may be retained where Indonesian financial rules require it.

Requesting Changes to Your Data

You have the right to access, correct, or request deletion of your personal data. Submit a request via live chat or email and our team will verify your identity before processing any change.

PRIVACY CONTACT

Reach Us About Your Data

Live Chat Support Open the chat widget from your account dashboard to raise a data query directly with our support team. Available around the clock for account and privacy questions.
Email Privacy Request Send a written request to our privacy contact address for formal data access, correction, or deletion requests. We aim to respond within the timeframe required by applicable local rules.
Account Settings Panel Some data preferences — including cookie consent and marketing communications — can be managed directly inside your account settings without contacting support.

Your Privacy Questions Answered

These are the questions we hear most often about how your data is handled on indomex88. If your question is not covered here, our support team is available around the clock via live chat.

We collect your name, email, phone number, and payment method details. Device and session data — such as IP address and browser type — is also recorded automatically when you access the platform.

Payment data is passed to the relevant e-wallet processor only to complete your transaction. We do not store full wallet credentials on our servers, and that data is never shared for marketing purposes.

Yes. Submit a data access request through live chat or email. After we verify your identity, we will provide a summary of the personal data held on your account within the applicable response period.

Request account closure and data deletion via live chat or email. Data not subject to a legal retention obligation under Indonesian regulations will be removed within a reasonable timeframe after verification.

We do not sell your data. Limited data is shared with payment processors like DANA, OVO, and GoPay solely to complete transactions. We may also share data where required by applicable law or regulatory authority.

We use cookies for session management and platform analytics. You can review your cookie preferences through the consent panel in your browser or inside your account settings at any time.